INCREASING DESIGN PROCESS ROBUSTNESS IN THE CASE OF DURABLE CONSUMER GOODS
Abstract: Designing and manufacturing consumer products, especially durable goods that are foreseen to have a rather long lifecycle, is increasingly difficult due to the frequent changes of trends, preferences and requirements of the customers or end-users. If previously, the main functionality of the product had to be defined and the details could be worked out through successive iterations, in the world of Industry 4.0 and smart products, the focus has shifted towards products that have to be successful from the beginning (form the first attempt) and should also be capable of adaptability to changing circumstances. The current paper presents a case study that addresses these issues in the furniture industry, where software enhanced products are not an easy solution to the requirements for flexibility, and as such robust design approaches based on risk management and contingency planning should be employed.
Key words: robust design, durable goods, risk management, furniture
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