STATE OF THE ART OF PRODUCT SERVICE SYSTEM DEVELOPMENT APPROACHES

Dominik KRETSCHMAR

Abstract


Sustainability is one of the most important current and future trends. For product-oriented companies, product service systems as a business model innovation are a possible answer to this. Which methods are available to develop PSS and what are the results? To answer this question, the current state of the art is determined, which methods exist to develop product service systems. For this purpose, existing literature is reviewed, with the focus on quality and applicability. In addition, apparent trends will be identified. Finally, an overview of case studies from different industries are given.


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