A NEW APPROACH ON INDUSTRY 4.0 - A PLATFORM TO INTEGRATE CUSTOMER IN THE DESIGN DECISION
Abstract
The paper presents a system based on the involvement of the customer in the product design, i.e., a platform where customers can configure their desired product. The study of existing configurators does not cover it and is limited to configuring modules developed by manufacturer, which means excluding the customer from product design process. This disadvantage is overcome by open platforms where customers can contribute with modules developed by themselves or third parties. The limitations of current configurators, but also the availability and accessibility of new technologies promoted by the context of the fourth industrial revolution, are the basis of the design of such a solution, and an extended proposal solution is provided to overcome the main challenges.
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