MANAGEMENT OF STAKEHOLDERS BASED ON THE GRI STANDARDS

Isabella GIL, Isabela DALLABONA, Pablo CARPEJANI, Edson PINHEIRO de LIMA, Ubirata TORTATO, Segio E. GOUVEA da COSTA, Fernando DESCHAMPS

Abstract


In an increasingly competitive market, where sustainable development is gaining more and more prominence for the companies to employ it, it is necessary to understand and work with tools to progressively improve the image of the organization, especially considering stakeholders. First appearing in 2004, the term ESG can be summarized by practices adopted by companies in environmental, social, and governance aspects, always seeking to approach corporate sustainability. This article aims to understand how implement ESG criteria in the development of stakeholder management models for different types of companies and business sizes. As a main result, the paper presents how organizations should manage their stakeholders based on the GRI Standards and how they are executing the process based on sustainability reports.

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References


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