PREDICTORS OF JOB SATISFACTION AND LOYALTY NEEDED IN BOOSTING PUBLIC ORGANIZATION PERFORMANCE

Victor-Dumitru MARINIUC, Costache RUSU

Abstract


The article examines the extent to which organizational dimensions influence the determining factors of organizational performance in public organization in the context of a crisis in proximity.

Both qualitative and quantitative approaches were employed by means of observation regarding staff relationships in the public organization in the period immediately after the outbreak of the armed conflict in Ukraine, and by data collection and interpretation of results of the questionnaire applied to the participants in the case study, correspondingly.

In a crisis situation, professional satisfaction and loyalty required to ensure the performance of the public organization are determined particularly by leadership and connection/attachment to the organization.

Predictive factors of professional satisfaction and loyalty can provide the management of the public organization with a direction of action to ensure performance, but its success will be limited by the constraints on functional and material competencies imposed by the public legal framework.

This study can foster refinement in managers’ behavior to ensure satisfaction and loyalty of public organization staff.


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References


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