PSYCHOSOCIAL RISKS DIMENSION IN DECISION SUPPORT SYSTEM

Raluca Maria IORDACHE, Delia MIHĂILĂ, Raluca STEPA, Maria HAIDUCU, Alina TRIFU, Daniel Onuț BADEA

Abstract


The decision-making process represents one of the most important dimensions of management in organizations, affecting the efficiency and the adaptability capacity in the organizational environment. Therefore, knowledge of factors influencing the decision-making process is essential. In this context, an IT decision support system was designed with mission to facilitate the activity of decision-makers (managerial staff in an organization), located at different management levels (from the supervision of technological processes to top management), in the sense of making decisions better (more effective) and documented. One of the main elements of this system, and of the whole decision-making process, was considered the psychosocial environment and its risk factors have been investigated.


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