SOLUTIONS TO IMPROVE PASSENGER COMFORT DURING A FLIGHT

Ana-Maria RUGESCU, Geanina Elena ANTONIE, Ioana-Catalina ENACHE, Oana Roxana CHIVU

Abstract


In aviation, the passenger experience is critical to an airline's success. Airlines are compelled to continue to innovate to offer high quality services and to differentiate themselves in the market, given the quite increased competition and the growing passenger expectations. In-Flight Entertainment (IFE) is provided by airlines to ensure passenger comfort and entertainment during long journeys. The Airbus A380, which is among the largest and most prestigious aircraft in the world, has been designed to offer passengers high comfort and unique experiences. The introduction of advanced technologies can significantly enhance the in-flight experience for business class passengers seeking comfort and entertainment for relaxation. In this context, the article presents the integration of a gaming system into the business class furniture of the Airbus A380 aircraft as a solution towards achieving enhanced comfort.

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