FUNCTIONAL ANALYSIS OF ERP SYSTEMS AND THEIR INFLUENCE ON THE DECISION-MAKING PROCESS WITHIN A WAREHOUSE

Marinela INȚĂ, Liliana-Georgeta POPESCU

Abstract


The paper analyzes the impact of ERP systems on the decision-making process and operational efficiency in a medium-sized warehouse. Theoretical aspects regarding the functionalities and benefits of these systems are presented, as well as the need to implement an ERP/WMS solution in the context of the problems identified in the logistics flows. By using the DMAIC methodology and an analysis of performance indicators, it is demonstrated that the implemented system reduced picking time, increased data accuracy and improved collaboration between departments.

Full Text:

PDF

References


O'Leary, D.E., Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk, Cambridge University Press, 2000.

Nah, FFH, Lau, JLS, & Kuang, J., Critical factors for successful implementation of enterprise systems. International Journal of Production Economics, 85(2), 203-216, 2003.

Klaus, P., Rosemann, M., & Gable, GG., What is ERP?, Journal of Information Systems Frontiers, 2(2), 141-162, 2000.

Mashari, M., Irani, Z., & Zairi, M., ERP implementation: The role of organizational learning and change management, International Journal of Production Economics, 83(1), 1-13, 2003.

Sumner, M., Enterprise resource planning, Prentice Hall, 2005.

Rashid, MA, & Uddin, B., The evolution of ERP systems. In P. Ghose & A. Sharma (Eds.), ERP Systems and Electronic Commerce, pp. 1-14, IGI Global, 2020.

Monk, E., & Wagn,er, B., Concepts in Enterprise Resource Planning, 4th ed., Cengage Learning, 2012.

Gu, J., Goetschalckx, M., & McGinnis, LF, Research on warehouse design and performance evaluation: A comprehensive review. European Journal of Operational Research, 177(1), 1–21, 2007.

Bartholdi, JJ, & Hackman, ST., Warehouse & Distribution Science, 2nd ed., Supply Chain and Logistics Institute, 2019.

Somers, TM, & Nelson, K., A taxonomy of players and activities across the ERP project life cycle. Information & Management, 41(3), 257–278, 2004.

Neely, A., Gregory, M., & Platts, K., Performance measurement system design: A literature review and research agenda, International Journal of Operations & Production Management, 15(4), 80–116, 1995.

Frazelle, EH., World-Class Warehousing and Material Handling. McGraw-Hill, 2002,

Williams, L., Key Challenges in Warehouse Operations Management. Logistics Review, 25(4), 305-320, 2019


Refbacks

  • There are currently no refbacks.


JOURNAL INDEXED IN :