Email the author IMPLICATION OF TQM, LSS, IATF 16949 APPROACH WITHIN AUTOMOTIVE INDUSTRIES
Abstract
The present paper referred to the implication of TQM, LSS and the IATF 16949 approach within automotive industries. The paper proposes an exploratory investigation, based on a review of the specialty literature of the last 7 years, targeting the main problems that occur concerning the quality of the automotive industry at its intersection with aspects of economic and technological development, current sustainability, identifying and analysing specific solutions, opinions and case studies relevant to the practices of the industry. The work aims at identifying and understanding the correct context (2010-2017), comparing the methods and methodologies used in Lean Six Sigma efficiency project implementation driven by the main author with the ones used in the period of interest, the identifying of trends, of progresses, and identifying the placement of realistic expectations concerning the future developments in the field of quality in the automotive industry. The current study is based on a series of research papers published by various authors, representing a synthesis of the analyses regarding the ways of dealing with the methodologies, which were carried out in areas such as: Brazil, the UK, Poland, Spain, Turkey, China, India, Thailand, Malaysia and the comparison of these with the practices applied (and experienced by the authors of the present paper) in Romania.
Full Text:
PDFReferences
Deloitte, The Future of the Automotive Value Chain-2025 and beyond. Retrieved from Deloitte: https://www2.deloitte.com/content/dam/Deloitte/us/Documents/consumer-business/us-auto-the-future-of-the-automotive-value-chain.pdf, (2017).
KPMG, Global Automotive Executive Survey 2017. Retrieved from KPMG: www.kpmg.com/automotive, (2017).
IATF 16949, Quality management system requirement for automotive production and relevant service parts organizations International, Automotive Task Force, 1st edition, 1 october, (2016).
Power, D.J, J.D.Power 2017 US Initial Quality Study SM (IQS). Retrieved from J.D.Power: http://www.jdpower.com/cars/articles/jd-power-studies/2017-us-initial-quality-study-results, (2017).
SR EN ISO 9001:2015, Sisteme de management al calitatii. Cerinte, septembrie, ASRO, (2015).
Kano, N., Wikipedia. Retrieved from https://en.wikipedia.org/wiki/Kano_model, (1984).
Agrawal, P., Agrawal, K.M., Tyagi, R.K., A rewiew on Quality Management System in Automotive Sector and ISO/TS 16949, International Journal of Advanced Engineering Research and Application, Vol. 2, No.8, pp. 525-556, (2016).
Hibadullah, N.S., Habidin, N.F., Zamri, F.I.M., Fuzi, N.M., Desa, A.F.N.C, Critical success factors of LEAN manufacturing practices for the Malaysian automotive manufacturers, Int. J. Quality and Innovation, pp. 256-271, (2014).
Rahman, S., Laosirihongthong, T., Sohal, A.S., Impact of LEAN strategy on operational performance: a study of Thai manufacturing companies, Journal of Manufacturing Technology Management, pp. 839-850, (2010).
Deng, Y., He, Z., Antony, J., Zhang, M., Taheri, B., Six Sigma and Organizational Performance: A systematic review of empirical evidence and agenda for further research, Six International Conference on Lean Six Sigma, pp. 99-113, (2016)
Kalinowski, T.B, Analysis of business process maturity and organizational performance relation, Management, Vol.20, No.2, pp. 87-101, (2016)
VDA, Joint Quality Management in the Supply Chain. Product creation: Maturity level assurance for new part, (2010)
Khanna, H.K, Laroiya, S.C., Sharma, D.D., Quality Management in Indian Manufacturing Organization: Some Observation and Result from a Pilot Survey, Brazilian Journal of Operation & Production Management, Vol.7, No.1, pp. 141-162, (2010)
Singh, J., Singh, H., Performance enhancement of a manufacturing industry by using continuous improvement strategies- a case study, International Journal of Productivity and quality Management, January, Vol. X, pp.1-30, (2014).
Chetya, S.S.A.R., An analysis of critical success factors for Six Sigma implementation, Asian Journal on Quality, Vol. 13, No 3, pp. 294-308, (2012).
Kadam, M., Teli, S.N., Gaikwad, L.M., A review on Quality certification in Automobile Industry, January, International Journal on Recent Technologies in Mechanical and Electrical Engineering, ISSN 2349-7947, Vol. 2, No. 1, pp.1-6, (2015)
Punnakitikashem, P., Laosirihongthong, T., Adebanjo, D., McLean, M.W., A study of quality management practices in TQM and non-TQM firms. Findings from the ASEAN automotive industry, International Journal of Quality & Reliability Management, Vol. 27, No.9, pp.1021-1035, (2010)
Habidin, N.F., Yusof, Y.M., Critical success factor of Lean Six Sigma for the Malaysian automotive industry, International Journal of Lean Six Sigma, Vol.4, No.1, pp.60-82, (2013)
Hys, K., Tools and methods used by the Polish leading automotive companies in quality management system. Rezult of empirical research, Journal of Achievements in Materials and Manufacturing Engineering, 63/1, pp.30-37, (2017)
Rosak-Szyrocka, J., Automotive standard ISO/TS 16949 as quality determinant, Production engineering archives, Vol.10, No.1, ISSN 2353-5156, pp.25-28, (2016).
Ercek, M., Explaining adoption of management innovation in less advanced settings: evidence from Turkey. Journal of Business Economics and Management, Vol.15, No.5, pp. 994-1016, (2014).
Fonseca, A.V.M., Miyake, D.I., Comparing the use of methods, techniques, and tools promoted by quality management systems and programs, XIV International Conference on Industrial Engineering and Operations Management, The integration of productive chain with an approach to sustainable manufacturing, 13 to16 october, pp.1-12, Rio de Janeiro, Brazil, (2008)
Ramesh, N., Ravi, A., TQM tools and techniques in promoting team working culture in the manufacturing organisations, Int. J. Productivity and Quality Management, Vol.12, No.4, pp.466-479, (2013)
Seetharaman, A., Raj, J.R., Seetharaman, S.A., The Implementation of Total Quality Management in Controlling the Cost of Manufacturing, Journal of Distribution Science, 13-8, pp. 27-40, (2015)
Sivaram, N.M., Devadasan, S.R., A literature review on the integration of total productive maintenance elements with ISO 9001 Standard, Int. J. Productivity and Quality Management, Vol.9, No.3, pp.281-308, (2012)
Naikan, V.N.A., Majumdar, J., Vijaykumar, B.K., Research Trends in Quality Engineering and Management, International Journal of Performability Engieneering, Vol.8, No.6, pp.587-600, (2012)
Quality Sistem Registrar, Retrieved from QSR: http://www.ts16949.com/a55aeb/ts16949.nsf/0/9A9DA9553066D62C85257BC8005261EB/$FILE/ISO9001-MB-SixSigma-r2.pdf , (2008)
Kumar, M., Antony, J., Multiple case study analisys of quality management practices within UK Six Sigma and non-Six Sigma manufacturing small- and mediun- sized enterprises, Proc. IMechE, Vol. 223, Part B: J. Engineering Manufacture, pp.925-934, (2009)
Goicoechea, I., Fenollera, M., Quality management in the automotive industry, DAAAM International Scientific Book, Chapter 51, pp.619-632, Viena, Austria, (2012)
Fonseca, L.M., Dominigues, J.P., Reliable and flexible Quality Management Systems in the automotive industry: monitor the context and change effectively, 27th International Conference on Flexible Automation and Intelligent Manufacturing, Italy Science Direct, Procedia manufacturing 11, pp.1200-1206, (2017)
Ogbary, M., Borishade, T.T., Strategic Imperative of Total Quality Management and Customer Satisfaction in Organisational Sustainability, International Journal of Academic Research in Business and Social Sciences, Vol.5, No.4, ISSN:2222-6990, pp.1-22, (2015)
Sampaio, P., Saraiva, P., Dominigues, P., Management systems: integration or addition?, International Journal of Quality & Reliability Management, Vol.29, No.4, pp.402-424, (2012)
Ramly, E.F., Mohammad, M., Yahya, M.S., A Review on Operations Diagnosis to identify Operational Improvement Opportunities, Proceedings- International Conference on Industrial Engineering and Operations Management, pp.2982-2992, Kuala Lumpur, Malaysia, (2016)
Raisinghani, M., Kaiser, J.G., Abdulovic, T., Theoretical Quality Management Frameworks in Today’s Business: An Automobile Industry Application, Proceedings of Informing Science & IT Education Conference, pp.472-488, (2011)
Refbacks
- There are currently no refbacks.
