Dong Seok OH, Yong Won SONG, Jae Man JOO, Wan Bok PARk


Numerous companies in Korea are developing and introducing various processes and tools to solve the problems they face at the industrial field. Although these are useful in some aspects, the standardized problem-solving process cannot be flexibly adopted to deal with various problem situations in the field, which makes it not applicable to help solve the actual problem, and are used more as a reflection in the report preparation after the problem is solved. In the industrial field, it is necessary to present a flexible guidance that can be used immediately for prompt and accurate problem solving, and companies are trying to solve it by introducing various problem-solving processes. However, the industrial field needs an effective process that can be actually applied and used rather than the various processes introduced each time. This paper introduces SK Hynix's ‘S-Cube’ Problem-Solving Process, which has proven to be flexible and has a rapid problem-solving effect in various problem situations in the industrial field. The 'S-Cube' Problem-Solving Process is an effective methodology that can utilize TRIZ in the industrial field, which provides a guide to quickly and easily analyze the cause of a problem, and makes it easy to find contradictions in a general approach without using complex terminology.

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