DIGITAL TRANSFORMATION OF THE SUPPLY CHAIN IN THE RAW MATERIALS AREA: A CASE STUDY FOR FMS FACTORY

Adrian VILCU, Marius PISLARU, Alexandru PALICI, Ionut-Viorel HERGHILIGIU, Raluca-Petronela LĂZĂRESCU

Abstract


This paper examines the impact of digital transformation on the order flow in the raw materials (RM) area of the FMS factory, which specialises in the production of custom-made men's suits. The purpose of the research is to evaluate how the implementation of digital solutions optimises processes, reduces repetitive errors, and increases transparency in raw materials management. All of these factors contribute directly to improving organisational performance. The study combines a quantitative analysis, based on data collected between January 2024 and April 2025 (order entry, processing, and output times), with a qualitative analysis using questionnaires administered to employees who worked with both the old and new flows. Using a mixed-methods approach, the research compares the previous flow, based on limited IT systems, with the digitised flow implemented in September - October 2024, testing hypotheses related to reduced processing times, decreased errors, and increased transparency, while also exploring employee perceptions. The expected results indicate a reduction in processing times, fewer errors, and better order tracking. Altogether, these findings highlight the benefits of digitalisation and provide a starting point for future strategies in the textile industry.

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